Steve Holmes, Chairman of Wyndham Hotels & Wyndham Destinations | #49

Steve Holmes serves as chairman of the Board of Directors for both Wyndham Hotels & Resorts, Inc., the world’s largest hotel franchising company, and Wyndham Destinations, Inc., the world’s largest vacation ownership and vacation exchange company.
Over the course of his tenure as Chairman and CEO of Wyndham Worldwide, Mr. Holmes led the global growth of a wide portfolio of renowned brands into what was the largest integrated hospitality company in the world. He is currently on the Executive Committee of the World Travel & Tourism Council and is an officer of the Board of Trustees of Bucknell University.

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From Podcast PowerNotes
Throughout his career, Steve has had to come up with answers on the spot which has helped him become more assured of himself. To be a good leader, you need to have to have confidence.
(12:41-14:59)
Does confidence come easy for you or is it something you need to grow in?
In what ways can leaders develop in their confidence?
Steve says it’s important for leaders to be good listeners. If you don’t listen to others, it’s hard to be empathetic. When leading others, listen to them and react to what they need so they can be successful.
(17:07-18:22)
In your opinion, who should determine what is needed for success: those being led or the one leading?
What role does empathy play in your leadership?

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